Product Management  |  Cape Town, South Africa  |  Full Time  |  Experienced

Product Manager – Data Services Platform

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Description

Description 

MRI Software offers enterprise software applications and hosted solutions that support real estate property owners, investors, and managers in operating their real estate property management businesses and maximizing the returns on their diverse global business portfolios.  Our client base ranges from small- and mid-size property managers to Fortune 500 companies.

MRI’s platform team creates shared services and experiences across our product portfolio for use by our application teams, our partners, and our clients. The Data Services Platform is a key foundational element of our overall platform eco-system.

As a leader within the Product Management Team for the Data Services Platform you will be responsible for driving the definition, strategy, requirements, and delivery of the data services platform.  

You will partner with cross-functional leaders, including other platform teams, application teams, partner team, and the AI team to deliver the preparation and oversight required to make the Data Services Platform succeed in the market. 

The role will be measured by delivering high quality, innovative solutions that are adopted by the market and are competitively differentiated. Manage timely deliverables with strong communication and cross-functional partnering. Ability to gain shared vision on challenging decisions that impact various teams and the offering.   

Success will require closely engaging with internal stakeholders, partners, and clients as well as doing market research to define and drive delivery of a solution that provides exceptional market value. Candidates must have a ‘can do’ attitude and be comfortable working in a fast paced environment where continuous innovation is key. The role will be working with and providing team leadership to team members in various locations and timezones.

 

Essential responsibilities include: 

  • Develop and promote the data services strategy and vision 
  • Discover and validate both internal and market problems and opportunities globally 
  • Responsible for ensuring roadmaps are defined and priorities are communicated 
  • Ensure product feedback loops are in place with customers and key business areas 
  • Responsible for the end-to-end solution lifecycle from market validation, requirements definition, and GTM coordination, as well as continuous innovation and enhancement
  • Ensure the solution has KPI’s to track performance (adoption, usage, profitability, ARR etc.) 
  • Work closely with the AI team to enable and create new AI based services using the data platform. 
  • Participate in business plans and business cases, including pricing 
  • Research and recommend buy/build/partner decisions 
  • Develop, socialize, and maintain customer personas and journeys 
  • Working closely with pre-sales to ensure we have strong demos available, ensuring key business areas are up to date with roadmaps and new features 
  • Working closely with Marketing to develop solution documentation and marketing including Go-to-market plans 

Required Skills 

  • Strong knowledge of Data architecture (data lakes, data warehouses), BI and Analytics techniques and technologies 
  • Proven results building technical data services in a platform setting
  • Working knowledge of AI/ML techniques and data requirements
  • Comfortable navigating in the intersection of strategic business needs and technology solutions
  • Analytic & strategic thinking
  • Solid decision-making skills 
  • Strong written and verbal communication 
  • Audience-aware communication skills whether talking to senior-level client personnel, senior MRI management, or your technical SCRUM team members
  • Software Development Lifecycle using agile principles
  • Azure and Microsoft Data stack, Power BI, Azure Cognitive services 
  • Knowledge of MRI’s products or real estate technology preferred 

 

Experience 

  • 5-10 years of working experience in enterprise software
  • 3+ years of product management (or equivalent) experience
  • Experience with global and distributed business teams and processes 
  • Experience working with analytics solutions, embedded analytics, or other data heavy applications
  • Minimum Educational Requirements: 
  • B.S./B.A. or equivalent

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