Callmax automated communications

Flexible multifamily property management solutions to attract prospects and engage residents

The MRI Callmax service suite provides mobile front-office leasing and property management tools to make your life easier. Our automated communication and messaging services currently support more than a million units across the United States with roll-over and after-hours call handling, call recording for quality, and multi-channel communications powered by an interactive voice recognition engine. With easy access online or with the mobile app, your property management teams will always have the tools they need to stay connected with prospective tenants and residents. Choose the full-service Callmax platform for a complete multifamily communication solution. Callmax services are also available separately, so you can choose what works best for your community.

Features

Automated call management

Improve resident communication and provide superior customer service with an innovative combination of automated answering, outbound call services, call recording, with mobile and web technology.

Package management

Let residents know when their packages arrive with automatic notifications and reminders. Free your leasing office staff to focus on leads and opportunities instead of deliveries.

Office management and maintenance

Process emergency maintenance and courtesy calls for your residents using Callmax and record the conversations to ensure accountability.

Office management and maintenance

Process emergency maintenance and courtesy calls for your residents using Callmax and record the conversations to ensure accountability.

Callmax Music on hold

Advantages

  • Improve resident communication and engagement in community activities.

  • Increase resident retention with better communication using resident’s preferred method.

  • Decrease delinquent rents by consistently sending rent reminders or past due statements to residents.

  • Attract prospects with a leasing office that’s always able to take calls.

  • Engage residents in your community with the communication they prefer via text, email, or phone.

  • Create superior staff communication via call recording to deliver the right message every time.

Featured Products

Callmax Ad Tracking Software

Ad Tracking ensures you are focusing advertising efforts effectively with easy reporting and analysis.

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Callmax Answer

Answer is a property management call tracking service designed specifically for multifamily communities.

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Callmax Music On Hold

With Music On Hold, you can share valuable information about your community with callers while placed on hold by community staff.

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Callmax Web Chat

Web Chat provides multifamily residents imperative information, their way. Web Chat helps office staff connect with potential residents directly from the community’s website.

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Callmax Contact

Connect with your current and future residents via text message, email, or phone to improve community engagement and increase resident satisfaction.

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Resources

On-Demand Webinar Demo: MRI Callmax Automated Communications Suite Watch the Webinar
Video Callmax Automated Communications Overview Watch the Video
Case Studies Olympus Property improves efficiency with Callmax Automated Communications Read the Case Study

1.4M

units managed

37000

users

6.4M

incoming calls

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