Sales  |  Boston, Massachusetts  |  Full Time  |  Experienced

Order Management Specialist

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Description

Company Overview:

MRI Software LLC is a leading provider of innovative software solutions for the global real estate industry. MRI delivers comprehensive and truly configurable solutions, from property-level management and accounting to the most complex, long-range financial modeling and analytics for both the commercial and multifamily real estate markets. As a leading provider of real estate enterprise software applications and hosted solutions, MRI leverages over 50 years of business experience to develop long-term successful relationships with its clients. 

Job Description:

The Order management Specialist will be focused on increasing sales productivity, enablement and reducing administrative overhead by identifying efficiencies and assisting the development of scalable order management processes. The Specialist will assist workflows and partner with sales and legal teams to support and manage opportunities through the sales processes. DealHub and Deal Desk assistance are also in the scope of this role. The ideal candidate has an analytical skill set and demonstrated sales process experience within high-growth software environments. This is an team contributor position reporting Order Management Manager.

Essential Duties and Responsibilities

  • Serve as the trusted advisor and provide guidance to global sales team members, supporting sales activity and enablement through the order fulfillment cycle ‘quote to cash’
  • Manage stakeholders requests, queries and issues
  • Opportunity approval, verification and quality assurance of submissions
  • Identify and communicate errors and deficiencies to stakeholders for resolution
  • Assist partnership with senior leadership to assist defining, refining, and maintaining effective & efficient sales processes.
  • Monitor and review the Salesforce funnel and pipeline to ensure quality and accuracy
  • Implement best-practices and standardization of sales processes leveraging efficiency and scalability
  • Contribute to team metrics by through productivity, accuracy, identifying and efficiencies for improved effectiveness of processes on a daily basis
  • Help prepare and monitor OM KPI dashboard and reporting

 Desired Experience

  • Education- BA/BS, Masters preferred
  • 3+ Years Experience in Enterprise Software Sales Operations
  • Strong analytical skillset
  • Skilled Salesforce.com and Excel
  • Urgency. High accountability, proactivity, diligence, and responsiveness

MRI is proud to be an Equal Employment Opportunity employer.

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