Find out more about MRI’s broad range of technology solutions designed specifically for social housing providers.
Designed from the ground up
The management of repairs and maintenance work has historically been a time-consuming task with scheduling out jobs, managing multiple operatives’ sub-contractors and ensuring each van is correctly stocked. Many organisations have previously used multiple systems to manage repairs which leads to a fragmented approach.
MRI AccuServ has been designed from the ground up to take away the pain that managing repairs can bring and do everything you need all in one piece of software. Job management is made easy with custom workflows for every type of job and our auto scheduler will plan out work for your operatives based on workload, skill level and location. Our mobile app has also been designed to guide operatives through all stages of a job, including tenant communication and lets them easily reorder van stock.
Features
Responsive Repairs
Complete end-to-end repairs and maintenance giving you everything you need to complete jobs first time.
Auto Scheduling
Save time preparing the work schedules of your operatives. Instead we will auto plan workdays based on skills, location and workload.
Stores & Van Stocks
All stock levels for each operative are monitored and updated by MRI AccuServ to allow reordering so vans are never short of parts.
Advantages
I’d certainly recommend other housing associations and local authorities use MRI AccuServ. We’ve established really good relationships with everybody and we’re positive about where we’re going with the product.
The introduction of the ‘Find my Engineer’ service has been designed to improve the customer journey for residents and overall customer satisfaction.
We are very proud to be one of the first service providers within the repairs and maintenance industry to have implemented the new technology.
