Find out more about MRI’s broad range of technology solutions designed specifically for social housing providers.
Helping you manage and predict income with our cloud-based Arrears Management software
In social housing, a common issue revolves around rent payments and tenant’s who are unable to get themselves out of rent arrears. We found that by analysing the data, it was easy to predict when a tenant would go into rent arrears. Income Analytics goes beyond other collection management systems on the market by processing data daily to allow you to spot which tenants are likely to go into arrears so steps can be taken to prevent the problem getting worse. We also provide the ability to bulk communicate via email or text to low risk accounts to free up the time of your Income Team to focus on higher risk tenants. Built for mobility too, our solution allows you to go through accounts with tenants when you visit their properties. Our approach has proven successful in helping sustain tenancies and increase rent income collection.
Features
Reduce rent arrears
Get in touch with tenants early and fast via SMS or email to keep them aware of their rent account status.
Increase income
Customers have found that rent payments are made more regularly using our system as tenants respond better to early intervention.
Vulnerable tenants
Our predictive analytics removes technical arrears giving you more time to spend on those who need more support.
Universal Credit
Our system adds in a tenant’s Universal Credit payment dates so you can factor in when they will be in a position to make rent payments.
How MRI Income Analytics supports early intervention, through food and fuel poverty risk management
As featured in our Social Housing Roadshows, Mohammed Shafik, Senior Neighbourhood Officer at MSV Housing discusses the challenges of food and fuel poverty and how technology is helping the organisation to support its residents.
