Facilities Management Software

Intelligent facilities management software to automate time-consuming tasks

Whether you work within a FM department or as a contractor, we know that ultimately you’re looking to drive costs down. But without the right facilities management software in place, FM professionals risk missing out on time and efficiency savings as their business grows and changes.

MRI’s facilities management software solution is trusted by hundreds of FM departments and contractors nationwide. It is ideally suited to multi-site organisations and large mobile workforces. Maintain a higher view of your facilities with our flexible FM solution.

MRI@Work

Work Order Management

Work order management software is a key piece of your facilities management system, giving you access to requests generated by the maintenance plan and by tenants. A simplified work order quotation and approval process allows you to manage requests while also improving occupant management by reviewing tenant KPIs. Store multiple supplier quotations against a work order, assign a preferred supplier and follow automated cost approval workflows.

Contractor Management Software

Improve productivity with fast access to work orders

  • A ‘list’ view identifies current, completed and overdue jobs, with red, amber and green colour coding to outline overdue tasks.

  • A full suite of user-defined fields can be configured against the work order, allowing customer-specific analysis and reporting.

  • Improve occupant management by evaluating tenant data, including number of requests, repeat failures, and Service Level Agreement (SLA) adherence.

  • Quickly assign work orders to contractors, and send them directly to the contractor’s smartphone or tablet.

  • Attach checklists, documents, pictures and hyperlinks to provide complete documentation for your work order.

  • Store multiple supplier quotations against a work order, assign a preferred supplier and follow automated cost approval workflows to simplify the quotation and approval process.

Facilities Management Software

Planned Preventative Maintenance

As a facilities or maintenance department, it is essential that you manage an effective planned work and compliance schedule to reduce business interruption. Our planned preventative maintenance software provides all the tools you need to schedule and record planned inspections and services, giving you a clear oversight of when exactly each task is due and the cost implications. As a result, you can achieve extended asset life, a safer working environment and compliance with legal or statutory standards.

Facility Management Software

Schedule planned work for all your locations, assets and systems

  • Sophisticated appointments scheduler to match workloads with resources.

  • Set job frequency, service procedures and who is contracted to do the work through the system.

  • Integrate with SFG20 and record special instructions with each job to ensure all necessary tasks are completed.

  • Issue work order to the mobile work order app and supplier portal or by paper and email.

  • Group assets into systems to save time when scheduling and completing work.

  • Gain complete oversight of your planned work schedule with the job planning chart.

  • Create an audit trail to demonstrate compliance with regulations and assess effectiveness of your staff and contractors.

  • Attach compliance certificates to assets and completed work.

MRI@Work

Property & Tenant Register

Gain better insight into your property information with a comprehensive property & tenant register, part of MRI’s facilities management software. Centralise all information relating to occupants, buildings, floors, units and work requests for improved control and efficiency over your properties. As a fully mobile, online solution, the property and tenant register is accessible at any time from any web browser.

Facility Management Software

View your property and tenant information online anytime

  • Full property and asset details can be viewed, maintained or updated through a single input screen.

  • Customer-defined hierarchy can cater to retail units, business offices and communal spaces.

  • Search filters allow users to quickly find a suite and view its maintenance history or work in progress.

  • View a full audit trail of work orders, either scheduled or reactive.

  • Highly configurable and includes an unlimited number of user-defined fields.

  • Attach AutoCad drawings, maps, pictures, documents and hyperlinks.

Contractor Management Software

FM Contractor Management

MRI’s contractor management software is an online portal that integrates with the broader facilities management solution. Effectively managing contractors and other third parties requires accurate documentation and adherence to health and safety requirements. The online portal can record all contractor information in one centralised location, including details such as work specialism, trading currency, certification dates, trade memberships and qualifications.

Facilities Management Software

Manage contractors efficiently through online portals

  • Built-in check lists help validate that the relevant documentation from a contractor is present.

  • Workflows enable auto alerts to be delivered to contractors when certificates need to be renewed.

  • Share contractor details across the organisation to help staff be more productive.

  • Contractors can log in to upload a quote or to manage and update their own documentation, saving time and reducing administration.

MRI Property Management – Become a digital-first visionary

To win in today’s competitive real estate market, you need a modern platform that provides your team with the right tools and helps them deliver great service. That platform is already here, and you can join thousands of brands using it right now to achieve their vision of growth.

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Learn more about how our open and connected facilities management solutions can help manage workforces across all industries.

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